Senior Associate, Operations Project Management - Regional Operations
 

Job Description:

• Partake in definition and execution of high-impact strategic projects across various operations-related verticals and workstreams, including Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud

• Define clear project objectives, manage project progress and achieve goals in a timely manner

• Collaborate closely with local and regional stakeholders, conducting quantitative and qualitative analysis to address key issues and develop actionable solutions for current operations

• Design and implement reporting processes based on identified business requirements and collected data

• Manage and track cost drivers across markets, and propose resource allocation initiatives to support the platform's growth strategy

• Utilise strong analytical skills and a hands-on, pragmatic approach to deliver measurable results

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Requirements:

• 1 - 4 years of experience in consulting, in-house strategy roles, or e-Commerce

• Basic application knowledge of SQL is required

• Ability to apply analytical thinking towards business problems

• Experience in working with data, drawing insights, developing reporting templates, and devising practical data-driven solutions

• Excellent stakeholder management skills to manage senior and cross-functional stakeholders

• Excellent written and spoken communication skills to coordinate processes and projects involving internal and external stakeholders

• Ability to coordinate tasks across various stakeholders, manage project progress and achieve goals in a timely manner

• Ability to thrive in a dynamic and collaborative environment

• Strong work ethic and excellent ownership skills